refund policy
We want you to be completely satisfied with your Christophe Solomon purchase. This policy outlines the conditions for returns and refunds, ensuring a clear and fair process for all our valued customers.
Returns and exchanges
Items may be returned within 14 days of delivery if they are unworn, unused, and in their original condition. We understand that sometimes things don't work out, and we're here to help make the process as smooth as possible for our Canadian and USA and all customers.
How refunds work
Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be processed directly to your original payment method. We aim to process refunds promptly to ensure you get your money back without unnecessary delays.
Return shipping costs
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. In such cases, ChristopheSolomon.com will gladly cover the return shipping cost. Your satisfaction is our priority.
Non-returnable items and contact
Please note that certain items, such as final sale items or worn/damaged products, may not be eligible for return. For any return inquiries or questions about our policy, please do not hesitate to contact us at Joseph506@msn.com. We are here to assist you.